OPERATIONS SUPPORT




Maintenance, Inspection and Housekeeping Support

Our team provides the operational support in the company by ensuring everything is organized and well coordinated with the field team and the housekeeping companies. We make sure all homes achieve the highest standard of comfort for guests and owners of Park City.

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Vision

To become a committed and sustainable operations support team with focus on providing uninterrupted maintenance, housekeeping and inspections coordination.




Mission

Maximizing collaboration with domestic operations teams and cleaning companies to ensure the highest satisfaction and safety of guests and owners.


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After Hours Support

Our team provides voice and non-voice support for all after office hours guest/owner concerns and emergencies for all properties in ILV Territories.

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Vision

To be an expert support team in conducting proper analyses of the reported issues and to emulate the knowledge and standards of maintenance managers in creating accurate, fact-based, timely resolutions.




Mission

Providing seamless coordination with all departments in resolving guest/owner concerns in a timely manner.


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Vendor Management Support

Vendor Management Support is responsible for the seamless coordination between vendors, owners and other departments to ensure that any 3rd party property concerns are addressed in a timely and accurate manner.

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Vision

To be the trusted support group in Vendor management, displaying industry knowledge and analytical skills while working with department managers and team members.




Mission

Maintaining availability to vendors for their concerns and coordinating with all departments involved to create the best solutions in property care.


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Meet The Team!

Discover how SSC can help fulfill your business needs in this dynamic virtual office tour.

100% customizable remote team strategies

We work with you to create strong remote partnerships that are fully tailored to your business needs.

Here's what to expect:

  • We will prepare a customized tour.
  • You will meet key members.
  • We will discuss how SSC can partner with you.

start your project with us